DATA PROTECTION

Privacy Policy

Santa Maria Hospital protects patient dignity, medical confidentiality, and personal information shared through our website, WhatsApp desk, phone lines, and in-person care.

Information we collect

When you book an appointment, verify HMO coverage, or contact our desk, you may share your name, phone number, email address, preferred service, preferred date/time, and related clinical enquiry details.

During clinical care, additional health information may be recorded in hospital medical records for diagnosis, treatment, billing, and continuity of care.

How we use information

We use contact and booking details to confirm appointments, communicate via your preferred channel (WhatsApp, phone, or SMS), verify HMO eligibility, and respond to clinical or administrative enquiries.

Health information is used only for lawful medical purposes, quality of care, and required institutional reporting where applicable.

Confidentiality

All patient health information remains strictly confidential under medical ethics and applicable Nigeria Data Protection principles. Access is limited to authorised clinical and administrative staff involved in your care.

We do not sell personal data. Website analytics, if used in future, will be configured to avoid unnecessary collection of sensitive medical content.

Contact

For privacy questions, contact the hospital desk at 09135529510 / 07030962871 or email care@santamariahospitaligando.com. Address: 8 Santa Maria Street, Egan, Igando, Lagos State, Nigeria.